How is Cancellation and Refund Policy ?

ELC Cancellation and Refund Policy

1. For cancellation of your English language program the following terms and conditions apply to your enrolment fee, tuition fee, material fee and student visa processing fee.
2. The enrolment fee and student visa processing fee are non-refundable in all cases.
3. For program cancellation with more than 28 days notice, ELC will retain the enrolment fee only.
4. For program cancellation with less than 28 days notice, ELC will retain the enrolment fee and 25% of the tuition fees.
5. For program cancelations on or after the date of commencement, there will be no refund.
6. For program cancellations due to refusal of a student visa, ELC will retain the enrolments and student visa processing fees only. Your student visa deposit and Overseas Student Health Cover or Insurance fees are fully refundable, such fees will be refunded within 14 days when ELC received the refunded amount from EMGS.
7. The term program used above refers to your entire enrolment at ELC and can encompass a combination of several courses.
8. Additional refund policies apply for any extra services you have booked including but not limited to accommodation.
9. If you defer your program and later cancel it prior to your new start date, the cancellation policy will apply from your original course start date, not your deferred start date. This is relevant as it determines whether point 3, 4 and 5 applies to your potential refund.
10. Refund requests will be processed within four weeks. If you enrolled through an education agent, the fees will be refunded to that agent.
11. Program fees are not transferrable to another person or institution.
12. In the event that a student fails to complete a program of study, ELC is not obliged to return any part of the fees paid.
13. In the unlikely event that ELC cancels a course before its commencement, you will receive a full refund within 2 weeks